Why does my iPhone not ring or receive text messages?

For one cellphone, my IPhone doesn’t ring. The call goes directly to voicemail. The ringing tone is completely bypassed. We both have Whatsapp and it works. So this is our method of communication. We checked on email and that works also. When checking Text Messaging, I can send but not receive text. One way communication. There is only one cellphone that this happens. Every other of the 47 cellphones, everything works.



[Re-Titled by Moderator]




Posted on Feb 17, 2025 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2025 9:34 PM

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...


If you can't send or receive messages on your iPhone, iPad, or ...




1 reply
Question marked as Top-ranking reply

Feb 17, 2025 9:34 PM in response to Stringfellow5731

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...


If you can't send or receive messages on your iPhone, iPad, or ...




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does my iPhone not ring or receive text messages?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.