i received replacement protective glass undercwatranty that needs to be replaced by apple

Do I need to make an appointment to have apple remove old glass and put new one on? Phone is still under warranty

iPhone 15 Pro, iOS 18

Posted on Feb 18, 2025 10:38 AM

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Posted on Feb 18, 2025 2:23 PM

Hello~ Are you referring to a screen protector or is the screen protector itself broken? Perhaps the back glass? *Lotus Pilot* has given excellent great information how to replace your screen protector but Apple can also can also do that for you usually without an appointment. If it is a broken screen or back glass then you will definitely need an appointment…either way here’s how to make an appointment if needed…


Genius Bar Reservation and Apple Support Options - Apple


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~Katana-San~

2 replies
Question marked as Top-ranking reply

Feb 18, 2025 2:23 PM in response to photographer67

Hello~ Are you referring to a screen protector or is the screen protector itself broken? Perhaps the back glass? *Lotus Pilot* has given excellent great information how to replace your screen protector but Apple can also can also do that for you usually without an appointment. If it is a broken screen or back glass then you will definitely need an appointment…either way here’s how to make an appointment if needed…


Genius Bar Reservation and Apple Support Options - Apple


Find Locations


~Katana-San~

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i received replacement protective glass undercwatranty that needs to be replaced by apple

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