What’s the difference between the two? If I want to fully delete something should I off-load the app/game first then delete or just delete from IPhone storage tab in settings.
[Re-Titled by Moderator]
iPhone 13, iOS 18
Deleting the app also deletes all data associated with the app on your device and offloading the app keeps the data in case you want to redownload the app and continue with whatever data the app used prior to offloading.
Do you have any data stored on your device from that app? I recall another user you offloaded a recording app and when searching for the app, one of the recordings that had been saved showed up with the generic logo since the app to open it had been removed. If there is data from that app, it should show in Settings under your iPhone Storage, and if nothing there, also check your iCloud storage by going to Settings > [name on top] > iCloud > Manage Account Storage.
The white box with the spiderweb usually means a storage corruption and a reset and reload, though given you’ve offloaded an app, it might be entirely benign here given the app has disappeared underneath that particular display. If that icon persists after some use, that can indicate a problem.
Do a Force Restart.
Force restart iPhone - Apple Support
It may take a couple of attempts to get the key sequence correct and the last step of holding the side button until the Apple logo appears could take up to 15 seconds. Ignore anything else on the screen during that time.
I did that yesterday. It went away after the force restart, but I checked it 10-15 later and it showed back up in the same spot. I’ll try it now.
What next after that? My gut is telling me I will have to do a factory reset.
EaglesWC wrote:
What do I need to do to fix that? Factory reset?
Use the iPhone for a while, and see if it persists. Or if it disappears and does not reappear, as I suspect will happen here.
Given what happened in this particular case, having a missing icon (for a missing app) isn’t all that surprising.
Offloading apps just isn’t all that common of a discussion.
What happens when you delete an app but shows up in settings suggested with a white box with X on it?
Is is possible to provide a screenshot of what you are seeing?
Offloading: deleting the apps data while keeping the data that you have on it.
deleting: permanently clearing the apps data and your data from your device.
What do I need to do to fix that? Factory reset?
What's the difference between deleting and off-loading an app on iPhone?
