Why can't I subscribe to Call of Duty on my iPhone?

Why can I subscribe and buy items with credit card on my iPhone 12 Pro Max anytime I try to make purchases on my COD it always says contact this link, pls help!!!


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 18

Posted on Feb 20, 2025 5:07 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2025 5:20 AM

Cypha1960 wrote:

Why can I subscribe and buy items with credit card on my iPhone 12 Pro Max anytime I try to make purchases on my COD it always says contact this link, pls help!!!


If “this link” is from something like this message "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/“ then you will need to contact Apple Support. (We’re definitely not Apple Support.)


Here are Apple phone numbers: Contact Apple for support and service - Apple Support


4 replies
Question marked as Top-ranking reply

Feb 20, 2025 5:20 AM in response to Cypha1960

Cypha1960 wrote:

Why can I subscribe and buy items with credit card on my iPhone 12 Pro Max anytime I try to make purchases on my COD it always says contact this link, pls help!!!


If “this link” is from something like this message "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/“ then you will need to contact Apple Support. (We’re definitely not Apple Support.)


Here are Apple phone numbers: Contact Apple for support and service - Apple Support


Feb 20, 2025 6:12 AM in response to Cypha1960

It sounds like you're trying to make purchases in the Call of Duty (COD) game on your iPhone 12, but you're encountering some issues. Is that correct?


If so, here are a few steps you can try to resolve the issue:


1. **Check Payment Method**: Ensure that your payment method is correctly set up in your Apple ID [A](https://discussions.apple.com/thread/254815100?copilot_analytics_metadata=eyJldmVudEluZm9fY2xpY2tEZXN0aW5hdGlvbiI6Imh0dHBzOlwvXC9kaXNjdXNzaW9ucy5hcHBsZS5jb21cL3RocmVhZFwvMjU0ODE1MTAwIiwiZXZlbnRJbmZvX2NvbnZlcnNhdGlvbklkIjoiWmJIblhqM2IxWXlGQzVVSHJMUXFUIiwiZXZlbnRJbmZvX21lc3NhZ2VJZCI6Imd0b0Z6ZkRCcm1EbnRRQm5SVlU5bSIsImV2ZW50SW5mb19jbGlja1NvdXJjZSI6ImNpdGF0aW9uTGluayJ9&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1). Go to Settings > [your name] > Payment & Shipping and make sure your card is valid and has sufficient funds [A](https://discussions.apple.com/thread/254815100?copilot_analytics_metadata=eyJldmVudEluZm9fY2xpY2tTb3VyY2UiOiJjaXRhdGlvbkxpbmsiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiZ3RvRnpmREJybURudFFCblJWVTltIiwiZXZlbnRJbmZvX2NvbnZlcnNhdGlvbklkIjoiWmJIblhqM2IxWXlGQzVVSHJMUXFUIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvZGlzY3Vzc2lvbnMuYXBwbGUuY29tXC90aHJlYWRcLzI1NDgxNTEwMCJ9&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1).

2. **Update COD App**: Make sure your Call of Duty game is updated to the latest version [B](https://discussions.apple.com/thread/254645219?copilot_analytics_metadata=eyJldmVudEluZm9fY2xpY2tTb3VyY2UiOiJjaXRhdGlvbkxpbmsiLCJldmVudEluZm9fY2xpY2tEZXN0aW5hdGlvbiI6Imh0dHBzOlwvXC9kaXNjdXNzaW9ucy5hcHBsZS5jb21cL3RocmVhZFwvMjU0NjQ1MjE5IiwiZXZlbnRJbmZvX2NvbnZlcnNhdGlvbklkIjoiWmJIblhqM2IxWXlGQzVVSHJMUXFUIiwiZXZlbnRJbmZvX21lc3NhZ2VJZCI6Imd0b0Z6ZkRCcm1EbnRRQm5SVlU5bSJ9&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1). Sometimes, updates fix bugs that might be causing issues with purchases.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I subscribe to Call of Duty on my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.