My MacBook Pro (64 RAM, 512 ROM, Model 2019, 16 inch, i9 9th generation, OS 15.3.1) has auto restart problem. It happens on average 6 to 7 times a day, I have already reinstalled macOS, but it did not help me. I talked to customer care, they advised me to reinstall the OS. I did that, but it did not work. Does anyone have a solution for this problem? Please let me know. I am very tired of this problem.
Haidar555 wrote:
My MacBook Pro (64 RAM, 512 ROM, Model 2019, 16 inch, i9 9th generation, OS 15.3.1) has auto restart problem. It happens on average 6 to 7 times a day, I have already reinstalled macOS, but it did not help me. I talked to customer care, they advised me to reinstall the OS. I did that, but it did not work. Does anyone have a solution for this problem? Please let me know. I am very tired of this problem.
https://discussions.apple.com/content/attachment/5f9d8654-58cb-4fc5-a04d-d1021f4d156c
re: < panic(cpu 0 caller 0xffffff8001f4601e): Kernel trap at Oxffffff800250a488, type 14=page fault...>
Page fault is a reference to memory not owned by the task that is running.
macOS applications you would not suspected however third party apps are suspect...
Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.
Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.
If your Mac restarted because of a problem - Apple Support
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
Kernel Panic report in their entirety here, if three separate reports in three separate "Additional Text" box for ease of reading and comparison, (see menu below.) looking for correlation or trend
From the Finder>Go>Go To Folder, copy and paste:
/Library/Logs/DiagnosticReports
you can also check the "Retired" subfolder
the panic file begin with “kernel” and/or ends in “Panic”
post the whole report in the “Additional Text” box
Haidar555 wrote:
My MacBook Pro (64 RAM, 512 ROM, Model 2019, 16 inch, i9 9th generation, OS 15.3.1) has auto restart problem. It happens on average 6 to 7 times a day, I have already reinstalled macOS, but it did not help me. I talked to customer care, they advised me to reinstall the OS. I did that, but it did not work. Does anyone have a solution for this problem? Please let me know. I am very tired of this problem.
https://discussions.apple.com/content/attachment/5f9d8654-58cb-4fc5-a04d-d1021f4d156c
re: < panic(cpu 0 caller 0xffffff8001f4601e): Kernel trap at Oxffffff800250a488, type 14=page fault...>
Page fault is a reference to memory not owned by the task that is running.
macOS applications you would not suspected however third party apps are suspect...
Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.
Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.
If your Mac restarted because of a problem - Apple Support
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
Kernel Panic report in their entirety here, if three separate reports in three separate "Additional Text" box for ease of reading and comparison, (see menu below.) looking for correlation or trend
From the Finder>Go>Go To Folder, copy and paste:
/Library/Logs/DiagnosticReports
you can also check the "Retired" subfolder
the panic file begin with “kernel” and/or ends in “Panic”
post the whole report in the “Additional Text” box
auto restart again and again