SMS messages not being received on new iphone 16 pro

Got a new iPhone 16 Pro yesterday. Did setup, updated iOS, and went to Vodafone to provide assistance in transferring old physical SIM to new eSIM which was done. In trying to set up a bank app, I'm supposed to get an authorization code to finalize setup via SMS but it never comes. I went to the bank and verified the number they had in the system was correct and even attempted other text messages to that number while in the bank and still that SMS message did not arrive after multiple attempts in the bank and back at home. Any suggestions on what to check or do to allow the authorization SMS message to come through?

iPhone 16 Pro, iOS 18

Posted on Feb 20, 2025 8:19 AM

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3 replies

Feb 20, 2025 8:41 AM in response to tito_hinds

tito_hinds wrote:

Got a new iPhone 16 Pro yesterday. Did setup, updated iOS, and went to Vodafone to provide assistance in transferring old physical SIM to new eSIM which was done. In trying to set up a bank app, I'm supposed to get an authorization code to finalize setup via SMS but it never comes. I went to the bank and verified the number they had in the system was correct and even attempted other text messages to that number while in the bank and still that SMS message did not arrive after multiple attempts in the bank and back at home. Any suggestions on what to check or do to allow the authorization SMS message to come through?

Yes, you'll need to report the issue to Vodafone, SMS is their feature, your phone might not be provisioned or activated.

Feb 20, 2025 4:56 PM in response to razmee209

I got the new iPhone 16 in Dec. Since then I was unable to sign into FB. They kept sending me a passcode but I never received any of them. I spent 3 hours on the phone today with apple tech support. After one hour on the first call, I was disconnected and then had to call back to speak to another tech who referred me an supervisor and then she made me an appt at the Genius Bar..I am caught in a privacy war between Apple and Facebook. I am very very upset with Apple.

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SMS messages not being received on new iphone 16 pro

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