The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

jdsisokskap Author

Level 1

4 points

Can I cancel an accidental app purchase on iPhone?

Accidental purchase , bank has insufficient amount , cannot report for refund since processing/pending to deduct money. Im stuck now where i cant cancel or report refund no option too where do i go or what can i do

Cannot download any app now, how to cancel order or payment which hasnt been made? Accidental purchase app credit and i havent use the app credit the game is willing to refund but cant deny order.

[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Feb 20, 2025 5:16 PM

Top-ranking reply

Dah•veed

Level 9

67,417 points

Posted on Feb 21, 2025 2:06 PM

Those issues regarding your Apple Account can only be addressed by speaking to Apple Support.

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

World-wide Apple Support -

Contact Apple for support and service - Apple Support

M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

View in context

Can I cancel an accidental app purchase on iPhone?

Similar questions