Sequoia 15.3.1 Mail App vanishing incoming emails

Sequoia 15.3.1 Mail App vanishing incoming emails, now seen now not.


Start to read email then vanish before I can do anything.

Where they go who knows.

Is it a bug or somehow erased by someone in they machine.


My church has had to send many emails since before and this Sequoia update.

Thought it was something to do with the no sender emails.

Mac Studio, macOS 15.3

Posted on Feb 20, 2025 7:15 PM

Reply
4 replies

Feb 21, 2025 1:08 AM in response to fritzer

This has anything to do with the ability to “cancel send” e-mails. This works simply by delaying sending e-mail (by ten seconds, say). Once an e-mail is actually sent there is nothing the sender can do about it.


Check if you have any Rules set up that might move or delete messages.


Also: in case the mail account is using IMAP or Exchange, the messages sync with the mail server. If there is some other device using the same account and deleting messages then they’d vanish just as you are experiencing.

For example: suppose both your mac and your phone download the same email and then one deletes it, it will automatically delete on the other device.

Mar 7, 2025 5:27 AM in response to fritzer

I also have missing emails. I use an iPad and MacBook Air, both with latest versions, and all of the emails received since the upgrade to Sequoia 15.3.1 (24D70) yesterday are visible on my iPad and not visible in mail on my MacBook.


This is all emails with multiple email addresses from different mail services, so the issue isn't with the mail service.

Feb 21, 2025 8:09 PM in response to Luis Sequeira1

Please tell me what steps to follow to fix this disappearing email issue.

Use only my Mac Studio M2 Max for email.

Not any PC involved mine or others, that I know of.


Also what causes a email to have no sender in from, but later it changes to the one who sent the email.

Then all is ok.

I have closed mail then re_opened it to also fix the no addressee issue.


I have never seen email disappearing like this, not even back in the IIe or II GS days until lately.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sequoia 15.3.1 Mail App vanishing incoming emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.