Hello, I was charged an amount that I want to return, it was charged unfairly, my bank is writing a complaint, please return it to me, $199.99
[Re-Titled By Moderator]
iPhone 12, iOS 18
Apple can only respond to charges that were payed through your Apple Account.
Please verify if this is listed in your purchase history of digital services.
Get help with charges from apple.com/bill - Apple Support
View your purchase history for the App Store and other Apple media services - Apple Support
Request a refund for apps or content that you bought from Apple - Apple Support
Subscriptions and billing - Official Apple Support
Buying in-app tokens, or expensive subscriptions could be considered consent, if it happened on your device, which is technically under your supervision, regardless of who operated it. If it happened recently, then you could argue that it was unintentional or accidental, then maybe something can be done.
If someone else used your payment method to get items without your consent, or a commercial entity was making charges for things that you didn’t ask for, then that would be fraud, and you should address that as such: In that case, contact the payment method organization to investigate your fraud claim.
Apple can only respond to charges that were payed through your Apple Account.
Please verify if this is listed in your purchase history of digital services.
Get help with charges from apple.com/bill - Apple Support
View your purchase history for the App Store and other Apple media services - Apple Support
Request a refund for apps or content that you bought from Apple - Apple Support
Subscriptions and billing - Official Apple Support
Buying in-app tokens, or expensive subscriptions could be considered consent, if it happened on your device, which is technically under your supervision, regardless of who operated it. If it happened recently, then you could argue that it was unintentional or accidental, then maybe something can be done.
If someone else used your payment method to get items without your consent, or a commercial entity was making charges for things that you didn’t ask for, then that would be fraud, and you should address that as such: In that case, contact the payment method organization to investigate your fraud claim.
How do I request a refund for unauthorised charge of $199.99 on my Apple Account?
