Why is my Iphone 15 plus black out every few minutes

this morning my phone started blacking out then turning back on every few minutes and i don’t know what to do. have auto lock in never and it goes to the apple symbol every time

iPhone 15 Plus, iOS 18

Posted on Feb 22, 2025 5:03 PM

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Question marked as Top-ranking reply

Posted on Feb 22, 2025 5:10 PM

First try a Forced Restart to see if this is caused by a software issue. Be sure to perform this quickly and ignore the slider.


  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo 


If the issue still occurs, this is a hardware issue in which you would need to make a reservation at your nearest Genius Bar or Authorized Service Provider for service.


Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Feb 22, 2025 5:10 PM in response to callan178

First try a Forced Restart to see if this is caused by a software issue. Be sure to perform this quickly and ignore the slider.


  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo 


If the issue still occurs, this is a hardware issue in which you would need to make a reservation at your nearest Genius Bar or Authorized Service Provider for service.


Genius Bar Reservation and Apple Support Options - Apple

Feb 22, 2025 5:11 PM in response to callan178

The first troubleshooting step is a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation. However.....If the phone is still turning off and on....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations



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Why is my Iphone 15 plus black out every few minutes

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