System Hacked, need to secure.
My system has been hacked by an external user. I have had 2 confirmed witnessed sessions in which it was obvious that my screen was being controlled by an external user. The first was on my work wifi, the second at home. I have 2 login user accounts, one personal Administrator account, the second one that is solely used for work purposes, but only by me. We have changed Google, Apple and both user account passwords. The screen size/resolution was changed by the hacker therefore giving control over a certain portion of the screen that was outside of my view.
a) how can I ensure that my system is now secure?
b) how can we ensure that this does not happen again?
c) how can we track if someone has access currently?
[Edited by Moderator]
MacBook Air 15″