Trying to subscribe to my Snapchat but it not working

I’m trying to use my debit card to subscribe but it kept on saying contact Apple for the transaction to be completed

Posted on Feb 24, 2025 4:31 PM

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Question marked as Top-ranking reply

Posted on Feb 24, 2025 4:36 PM

I believe you should download the Apple Support app (linked below) and contact them in order to complete the transaction.


This could be caused because your payment method has been declined an unreasonable amount of times, or Snapchat just has a bug. This should not happen, so you should first look for an update for the Snapchat app, or you could delete the app and reinstall it, and see if that helps.


You can also try to subscribe to another app and see if it gives you the same error. If not, then it is Snapchat's error, and you should wait for an error, or ask Apple to ask them for you.

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Question marked as Top-ranking reply

Feb 24, 2025 4:36 PM in response to Pretty445

I believe you should download the Apple Support app (linked below) and contact them in order to complete the transaction.


This could be caused because your payment method has been declined an unreasonable amount of times, or Snapchat just has a bug. This should not happen, so you should first look for an update for the Snapchat app, or you could delete the app and reinstall it, and see if that helps.


You can also try to subscribe to another app and see if it gives you the same error. If not, then it is Snapchat's error, and you should wait for an error, or ask Apple to ask them for you.

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Trying to subscribe to my Snapchat but it not working

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