Touch ID Unavailable to Setup

I am on a 2022 M1 Max Studio running Sequoia 15.3.1. I have a Studio Display, a magic mouse 3.1.1, and a Magic Keyboard with Touch ID and Numeric Keypad version 2.0.6 that is connected via a USB C to lightning cable.


Touch ID was working before I went on a one week vacation. When I returned yesterday, touch id stopped working. I attempted to troubleshoot using various methods:

  • Cleaning the keyboard and turning it on and off, as well as unplugging
  • Forgetting the keyboard and re-pairing it
  • Updating from 15.3.0 to 15.3.1
  • Restarting the setup multiple times, including a hard restart
  • Deleting the keyboard files and restarting
  • Deleting the fingerprints to re add them


That last one is the big issue: now I cannot see anywhere to add Touch ID fingerprints.


Please advise. Thank you for your help!

Posted on Feb 25, 2025 2:57 PM

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Touch ID Unavailable to Setup

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