How to resolve LaCie 5TB backup password issue?

NonnafromPhilly wrote:

I am trying to backup using LaCie 5TB. It is asking for a password...never had to do this before nor did I set a password for this. I tried using my computer login pw without success. Has anyone answered this question? I see posts from Jan 2024. TIA

[Re-Titled by Moderator]

Well if it is asking for a password then there is one set for it, this however isn't an Apple or Apple device issue. Contact LaCie support on how to reset the device.