What should I do about unexpected charges from Apple/App Store?

• View your Purchase History here:

View your purchase history for the App Store and other Apple media services - Apple Support

• View and cancel subscriptions here:

View or cancel app subscriptions on iPhone - Apple Support

For a charge on your phone it requires double clicking the side button with the amount showing on the screen followed by verification with FaceID or Passcode. For a free trial, you will see when the trial ends and also the subscription price you will be charged if you do not cancel the trial at least 24 hours before the trial period ends.

I have not seen reports here of a glitch where Apple is taking purchases out of your account when they do not show up in your Purchase History. That would seem unlikely. What is the exact description of the charge you see on your billing statement?

What could have happened is that your card has been compromised and you would need to dispute the charges with the bank that issued the card. This happens frequently when the physical card has been used at a retail terminal where a scammer has installed a shimmer/skimmer to read your card details. Since you do not see the charges in your Purchase History/Subscriptions, this is likely what happened.

The other possibility would be when you use Purchase Sharing on a Family plan and the charges would appear under the Apple ID of the family member.

Hello~ Take a look at this user tip by *MrHoffman* as it may be of assistance…

Billed, but you didn’t buy? - Apple Community

You may need to contact your banking institution.

~Katana-San~

Hello again ~ No glitch on Apple’s end that I am aware of. I do agree with *Mac Jim ID* that there’s a chance that your card may have been compromised. Also…just to be on the safe side you may want to review the information in the link below…

If you think your Apple Account has been compromised - Apple Support

~Katana-San~