I just bought new AirPods and I’m trying to change the tips to the xs size but every time I try taking the tips off the whole top comes off, black piece and all. The left and right side both do this no matter how gentle I pull. I’ve had nothing but issues with these AirPods since I’ve bought them
You have broken your AirPods.
Only option is to replace them.
Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support
How to remove and attach ear tips
To remove an ear tip, pull firmly with your fingers at the base of the ear tip, where the ear tip is attached to the AirPod.
To attach an ear tip, align the ear tip with the oval-shaped connector on the AirPod. With your fingers at the base of the ear tip, push the ear tip onto the connector until you hear it click into place.
Can’t change AirPod tips
