Printer does not work on brand new M4 Mini or any OS after Monterey.
Hello,
I have seen posts related to this topic going back over a year, I think the last OS that allowed the printer to work correctly was Monterey.
I have gone through Epson Support, Adobe Support, read and tried multiple work arounds I have found in Apple support.
This issue started for me on a 2019 i9 MBP after updating the OS in the spring of 2024.
It matters because I use my computer to run my printer, an epson 9900 for my job.
Last summer I purchased a windows computer so I could complete an oder because of this issue. I used that computer for a fair portion of last year just to run the printer. Recently I purchased an M4 mini. This new computer has the exact same issues I experienced on my i9 MBP after updating beyond Monterey.
Steps taken, on i9 and m4
Update OS, Update drivers, Check Firmware.
Uninstall all software used to print, reinstall, uninstall and reinstall older versions. Format drive, reinstall OS, reinstall all software.
Reformat, Partition, Install Windows 10 with bootcamp, USE WINDOWS instead of OSX on i9 mbp (printer works correctly)
Reformat OSX partition and revert back to Monterey, (Printer works correctly with exception of an occasional paper size error).
This happens with connection via USB, Ethernet, or Wifi. It happens regardless of ICC profile selection.
The brand new M4 cannot run the printer. My workflow is to edit on the M4, save and transfer to the i9 for every single thing I need to print, which is a lot of things in many iterations.
The print driver is busted, it reverts back to previous selections or default selections rather than current selections. I made a video of me performing the standard print selections. After watching this Epson Support suggested it was an OS issue.
This bug has cost me MANY hours and quite a lot of materials. I would really love if someone could fix this issue.
Mac mini, macOS 15.3