mac keyboard layout stuck on ABC in the "Activate your mac" step

Question

mac keyboard layout stuck on ABC in the "Activate your mac" step

Hello

I encountered the same problem on different French azerty Macs M1, M2, M3 models.

After formatting the disk (to proceed to a clean installation of macos), the mac restart on "activate your mac" step.

Then, i'm stuck on keyboard layout "ABC". When i try to change it in the keyboard menu, and select french azerty or french azerty extended, the set up don't change. it always remain stuck on "ABC" layout.

Same issue using US langage or French Langage : impossible to change the layout.

Impossible then to type correctly a password (masked with dots) in this layout...

The Apple keyboards are connected to the macs with their wire.

Any suggestions that could help?

Posted on Feb 28, 2025 12:06 AM

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Answer 1

Tom Gewecke

Level 10

121,986 points

Feb 28, 2025 4:31 AM in response to julienfromhouplines

julienfromhouplines wrote:

Impossible then to type correctly a password (masked with dots) in this layout...

Are there characters in your password that ABC cannot make? Or do you just not know which keys will make them? We can provide a map or guide to the ABC layout if that will help. It should be able to make most characters.

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Answer 2

Tom Gewecke

Level 10

121,986 points

Feb 28, 2025 6:01 AM in response to julienfromhouplines

You need to log in before you can really do anything to fix this. Changing the password might be a good idea. Below is an abc map. Accented characters can be made via option key shortcuts if you need them.

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Answer 3

Feb 28, 2025 5:28 AM in response to Tom Gewecke

A map could be helpfull, but i would like to understand why keyboard layout stuck on ABC. the keyboards used are french azerty, sometimes extended. there should be a way to solve this issues

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