cannot scan from Mac OS 15.3.1

I can print from my Brother MFC9340cdw, but I cannot scan since downloading the Sequoia OS. Image Capture cannot find my machine even though it is clearly seen when I print.

MacBook Pro 13″, macOS 15.3

Posted on Feb 28, 2025 2:19 PM

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Feb 28, 2025 5:39 PM in response to TutuSu

TutuSu wrote:

I can print from my Brother MFC9340cdw, but I cannot scan since downloading the Sequoia OS. Image Capture cannot find my machine even though it is clearly seen when I print.



See if any scanner/printer related items need to be flipped on here:

>System Setting> Privacy & Security> Local Network toggle on all related:

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Mar 1, 2025 10:28 AM in response to TutuSu

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed for the scanner. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


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cannot scan from Mac OS 15.3.1

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