I received a notice that there was a problem with my iCloud+subscription payment. I logged into my account and went to payment info and it showed the card I use and when I tried to update it said that card is already my payment method, however I am still getting the alert to update my payment method. How do I fix the problem?
Thank you
[Re-Titled by Moderator]
iPhone 11, iOS 18
Hello~ Any help clicking on below?
Note you can contact Apple Support from inside the link above.
Also this could be a scam…where are you seeing this alert and what does it say (no personal information please)
~Katana-San~
Hello~ Any help clicking on below?
Note you can contact Apple Support from inside the link above.
Also this could be a scam…where are you seeing this alert and what does it say (no personal information please)
~Katana-San~
Hello again ~ Do you have another payment method that you can add?
If your payment method is declined in the App Store or iTunes Store - Apple Support
~Katana-San~
On the Home Screen it showed there was a message on Settings. When I clicked on settings there was a 1 by Update Payment Details. When I clicked on that it said there was a problem with your iCloud+subscription payment. Update your payment details to keep your iCloud storage plan. When I click Update Payment it tells me that card is already used for my plan however I should have been charged for it today and I wasn't. It only charged for my Apple Care protection and not iCloud.
Hi,
Thank you for your help. I don't know what the problem was but this morning the 1 was gone from settings and the payment processed.
Shirley
Hello once more~ It was all those good thoughts that I sent your way ;-) Take care…
~Katana-San~
Thank you for your help and thoughts. Have a great day.
Shirley
How do I resolve an iCloud+ subscription payment issue when the card is already set as the payment method?
