MacBook Pro with Sequoia 15.3.1 does not show iPhones in Finder but iPhones appear in Photos

I have an acute problem with two iPhones not showing up in Finder (checked settings and CD, DVD, Devices checked in General and Sidebar. Both iPhone show in System Information, and I can take photos off both using the Photos app. Also, the iCloud, Locations, and Tags menu items are greyed out in the Finder Sidebar. I reset one iPhone, and it was asked to trust this device when I attached it to the MacBook, but it still does not appear in Finder. Are there any settings in Sequoia that might block my iPhones? One iPhone is current 18.3.1, and the other is 15.8.3 (old SE).

iPhone 13 mini, iOS 18

Posted on Mar 1, 2025 6:06 PM

Reply
1 reply

Mar 1, 2025 10:13 PM in response to PikLips

PikLips wrote:

I have an acute problem with two iPhones not showing up in Finder (checked settings and CD, DVD, Devices checked in General and Sidebar. Both iPhone show in System Information, and I can take photos off both using the Photos app. Also, the iCloud, Locations, and Tags menu items are greyed out in the Finder Sidebar. I reset one iPhone, and it was asked to trust this device when I attached it to the MacBook, but it still does not appear in Finder. Are there any settings in Sequoia that might block my iPhones? One iPhone is current 18.3.1, and the other is 15.8.3 (old SE).


Have you shut down and restarted the machine more than once since macOS Sequoia 15.3.1?


You can relaunch the Finder on the fly. Hold the Control Option keys & click the Finder icon in the Dock>Relaunch

and compare your results.



no resolve, if corrupt plist from the Finder >Go >Go To Folder and delete both, copy & paste:

~/Library/Preferences/com.apple.finder.plist


relaunch the Finder and test


for the sidebar if still an issue, copy and paste:

~/Library/Preferences/com.apple.sidebarlists.plist


relaunch the Finder and test

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro with Sequoia 15.3.1 does not show iPhones in Finder but iPhones appear in Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.