Play/Pause button stops working with unknown cause

From time to time, the play/pause button (and all the other media controls beside volume buttons) stop working, so I can not control the Music app play/pause/next/prev commands via the keyboard.


I noticed the previous thread on a similar matter, but I emphasize that I do not have WhatsApp or Spotify installed and in Settings->Privacy & Security->Accessibility there are no apps allowed to control my MacBook.


Does anyone know how to reset these controls?


Thanks a lot!

MacBook Air 13″, macOS 14.7

Posted on Mar 2, 2025 5:19 AM

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Mar 2, 2025 5:30 AM in response to alexcosmix

Found this answer on reddit, and it worked:


From gsdgrad05 in Apple Community:

I found a potential solution to this issue. I signed out of the Apple Music application and re-signed in, and now all media keys work across the top of the Magic Keyboard!

  1. Open Music app
  2. Go to Account
  3. Click Sign Out (Media keys should work now)
  4. Under the Account dropdown, click Sign In.
  5. Type Username, click Sign In
  6. Type your Password for iTunes Store/Apple Music account and click Sign In


Maybe it helps others too. And hopefully Apple finds a way to prevent that from happening in the future.

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Play/Pause button stops working with unknown cause

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