How can I request a refund for an accidental in-game charge/purchase from App Store?

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Level 1

4 points

How can I request a refund for an accidental in-game charge/purchase from App Store?

Dear Apple Support Team,

I am Aryan and I am writing to request a refund for an unauthorized purchase made under my Apple ID (Ary*********30@gmail.com). Recently, an in-game purchase (UC) was made without my permission by my child.

Due to my current financial situation, I am unable to bear the cost of this unexpected charge. I kindly request that you review this transaction and grant me a refund. Although similar incidents have occurred before, I humbly ask you to consider my situation and help resolve this matter.

Thank you for your understanding and assistance.

Sincerely,

Aryan

[Edited by Moderator]

iPhone 15, iOS 18

Posted on Mar 2, 2025 8:55 AM

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Answer 1

Top-ranking reply

Carol B.

Level 7

20,867 points

Mar 2, 2025 10:36 AM in response to Aryandahiya

You can request a refund this way:

Sign in to reportaproblem.apple.com.
Tap or click "I'd like to," then choose "Request a refund."

More details are here:

Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 2

Katana-San

Level 10

100,951 points

Mar 2, 2025 5:49 PM in response to Aryandahiya

Hello~ Refunds are never guaranteed. You will need to keep working with Apple. To prevent this from happening happening in the future click on below…

Require a password for purchases in the App Store and other Apple services - Apple Support

~Katana-San

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Answer 3

Aryandahiya Author

Level 1

4 points

Mar 2, 2025 5:41 PM in response to Carol B.

Thank you for your response. I have already followed these steps and submitted a refund request through reportaproblem.apple.com. However, Apple has rejected my refund request twice. This was an accidental purchase made by a child, and I really need help resolving this issue. What other options do I have if my refund request has been denied multiple times?

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How can I request a refund for an accidental in-game charge/purchase from App Store?

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