How to factory reset dead Apple iBook G3/366 (Firewire/Clamshell) to sell?

I have owned this Apple iBook G3/366 (Firewire/Clamshell) Special Edition Graphite M6411 since 1999-2000. Unfortunately, the computer has no power --- battery dead and YoYo power adapter doesn't work. I wanted to clean the hard drive before I sell it but I don't know if that's possible. Not that I can remember what's on it but I'd prefer to sell it clean.


Can anyone suggest or offer advice on what I should do? I tried all the troubleshooting ideas and none brought it back to life. Or is there a compatible third party inexpensive adapter that I could purchase that might power it back on? Thank you!

Earlier Mac models

Posted on Mar 2, 2025 3:24 PM

Reply
4 replies
Sort By: 

Mar 3, 2025 5:41 AM in response to pjdiamond

Without power to the iBook, the only way to erase/wipe the internal hard disk would be to open the computer and remove the drive. This is not quite easy. You may find details if you search for the computer model and something like disassembly or replace hard drive. The removed hard drive can then be connected to a universal USB bare-drive adapter, which in turn would be connected to the USB port of another Mac (or PC, with the appropriate software) for wiping.


It would be easier with a working power adapter. If you take a look at the text on the M7332 (a magnifying glass may help), you will find that it has a DC output of 24 V at 1.875 A (max) = 45 W. It has a 9 mm outside diameter DC plug. This is a special plug (with an internal pin that looks like a 3.5 mm stereo plug), not to be confused with a standard barrel-style plug. You may be able to find a used power adapter via an online auction site, but the condition would be unknown.


A normal/universal power adapter with a 24 V DC output (at approx. 2 A) with a standard barrel DC plug cannot be used directly. A special adapter piece converting a standard barrel plug output has been known to exist (a web search for something like 9 mm iBook DC power plug adapter?).

Reply

Mar 4, 2025 2:26 AM in response to pjdiamond

Have not tested one, but the 9.0 x 3.5 mm connector/adapter on that page at least looks like a suitable model.


The 2 A stands for 2 Ampere. That is, the output current the power adapter must be capable of handling. A higher output current rating of a power adapter (for example, 3 A) should be OK, but never a lower.


24 V DC = 24 Volt DC. The output voltage must be 24 V DC, and nothing else.


You will probably find a number of (stabilised) universal power adapters. Sometimes with adjustable Volt settings. Often with exchangeable tips. Check that the Volt setting is 24 V DC. Double-check the polarity at the output barrel tip. It may be wise to use a multimeter to test voltage and polarity before connecting anything. Double-check the input polarity of the special connector/adapter.

Reply

Mar 3, 2025 4:16 PM in response to Jan Hedlund

Very helpful information thanks Jan!


I think my best bet is to find the adapter for the standard barrel plug output. I did a search and found this (see below) but it's sold out. Can you tell me if this is the type of adapter you were referring to?


C11 DC Power Connector for Apple (9.0 x 3.5mm) with 5.5 x 2.5mm Female Jack


Then for the standard plug would I do a search for a universal power adapter with a 24 V DC output (at approx. 2 A) with a standard barrel DC plug? Also, what does the 2A mean ?

Reply

How to factory reset dead Apple iBook G3/366 (Firewire/Clamshell) to sell?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.