I can't add a card to Apple Pay, every day for two weeks I get the error "invalid card, make sure the data entered on the card is correct and try again". I contacted Paysera Bank for help, they tell me that everything is fine with the card and it is not their fault. How can I solve this problem, I can't add only a Paysera Bank card, other cards are added without problems.
[Re-Titled by Moderator]
iPhone 16 Pro
Apple first sends the data to the Payment Network Operator (Mastercard). Mastercard does its authorizations and sends the data, plus its additional information to the bank for final approval. Is the bank receiving the data from Mastercard?
Apple doesn’t send data directly to the bank. Apple sends data to Payment Network Operator (Mastercard, Visa, American Express, etc.). What payment network is your Paysera card on? That’s who Apple sends data to and then they send it to the bank.
So, that’s the issue. Whoever Paysera uses for preliminary verification (most banks use PNO) is blocking data. The most common reason is a fraud alert, but yours is probably related to regions and addresses.
Paysera will need to contact the PNO and find out why they are blocking your account.
Are you in the Wallet app? It looks like this?
What steps are you doing to add your card?
In the bank application I press the button “add to apple wallet”, in addition to this, through the wallet application on the phone I manually enter the card details to add it as a new one, nothing works in both cases it gives an error
Russia no longer supports Apple Pay and Apple Wallet.
What country is the bank in that issued the card?
That’s possibly the issue. Are you using a VPN?
Reset your network settings please.
Are you saying the bank doesn’t use Mastercard or they aren’t receiving any data?
he doesn't receive a request from apple pay
Do you have VPN app and/or profile on your iPhone? Even if it’s turned off, it may be detected and prevent the card from being added. You should probably reset the network settings as a precaution.
iPhone > Settings > General > scroll down > Transfer or Reset iPhone > Reset > Reset Network Settings
Unable to add Paysera bank card on my Apple Pay
