User profile for user: theresalynn
theresalynn Author
User level: Level 1
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2019 iMac kernel panics

I've been getting random restarts for a long while now, and now they are happening more often (8 so far today). My research (online & etrecheck free version) says they are kernel panics. I have followed the steps for id'ing the cause: hardware (all peripherals are currently removed), software (uninstalled old apps and updated others), and running diagnostics. The diagnostics are indicating a hard drive issue, but I am not knowledgeable enough to understand the reports, much less what to fix. Before I disconnect this thing and lug it into a repair shop or Apple Store, I thought I'd try getting advice here. I will include the last etrecheck report, but someone else will need to look at it, as I have no idea how to interpret what's there. I also have the last 8 panic report files from the Diagnostic Reports folder in Logs, but those things are nothing but letters and numbers I'm assuming no one here really wants to see. Thanks in advance.

2025-03-03 11:58:56 Kernel Panic Details: panic(cpu 8 caller 0xffffff800694601e): Kernel trap at 0xffffff80068e3 329, type 13=general protection, registers: Panicked task 0xffffff9067bd9d60: 29 threads: pid 126: mds 2025-03-03 11:55:06 Kernel Panic Details: panic(cpu 6 caller 0xffffff801a74601e): Kernel trap at 0xffffff801a691 b73, type 14=page fault, registers: Panicked task 0xffffff8c12e5ab88: 21 threads: pid 309: mds_stores 2025-03-03 11:47:54 Kernel Panic (2 times) First occurrence: 2025-02-28 13:06:59 Details: panic(cpu 0 caller 0xffffff8011f4601e): Kernel trap at 0xffffff8011e91 b73, type 14=page fault, registers: Panicked task 0xffffff9adc1d5870: 269 threads: pid 0: kernel_task 2025-03-03 11:45:39 mdworker_shared - Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared Details: libsystem_c.dylib: abort() called 2025-03-03 11:33:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff801894601e): Kernel trap at 0xffffff80188e3 329, type 13=general protection, registers: Panicked task 0xffffff8bf6060b88: 2 threads: pid 1222: pmset 2025-03-03 10:43:10 Kernel Panic Details: panic(cpu 0 caller 0xffffff801094601e): Kernel trap at 0xffffff80108e3 329, type 13=general protection, registers: Panicked task 0xffffffa51951f870: 1 threads: pid 912: bspatch 2025-03-03 10:41:09 Kernel Panic (2 times) First occurrence: 2025-03-02 09:30:46 Details: panic(cpu 8 caller 0xffffff801174601e): Kernel trap at 0xffffff80116e3 329, type 13=general protection, registers: Panicked task 0xffffff95465549b0: 95 threads: pid 467: Adobe Photoshop 2025-03-03 10:39:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff8018cdff33): vm_page_queues_remove - bad pa ge q_state (0xffffff80479f7d48, 3) @vm_resident.c:9653 Panicked task 0xffffff9526375f38: 1 threads: pid 585: Adobe Photoshop 2025-03-02 09:36:00 apfsd - High CPU Use (4 times) First occurrence: 2025-02-28 14:53:10 Executable: /usr/libexec/apfsd 2025-03-02 00:00:44 Kernel Panic Details: panic(cpu 6 caller 0xffffff80031fe47e): Destroying previously destroye d lock 0xffffff9517a20908 @lock_rw.c:229 Panicked task 0xffffffa513338870: 269 threads: pid 0: kernel_task 2025-03-01 12:11:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff801bf4601e): Kernel trap at 0xffffff801bee3 329, type 13=general protection, registers: Panicked task 0xffffff905ec46870: 3 threads: pid 3291: mdworker_shared 2025-02-28 16:19:06 suggestd - High CPU Use (2 times) First occurrence: 2025-02-26 13:37:15 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-02-28 14:54:15 spotlightknowledged - High CPU Use (3 times) First occurrence: 2025-02-26 13:46:20 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-02-28 13:43:31 Kernel Panic Details: panic(cpu 0 caller 0xffffff800594601e): Kernel trap at 0xffffff80058e3 329, type 13=general protection, registers: Panicked task 0xffffffae5e4ba9b0: 24 threads: pid 1060: Mail 2025-02-28 12:45:53 Kernel Panic Details: panic(cpu 2 caller 0xffffff800fd4601e): Kernel trap at 0xffffff800fce3 329, type 13=general protection, registers: Panicked task 0xffffff9fcd4fe9b0: 14 threads: pid 310: mds_stores 2025-02-28 12:10:04 Kernel Panic Details: panic(cpu 4 caller 0xffffff800c54601e): Kernel trap at 0xffffff800c4c2 8c2, type 14=page fault, registers: Panicked task 0xffffffa02c7d84c0: 1 threads: pid 851: cupsd 2025-02-28 12:06:03 Kernel Panic Details: panic(cpu 2 caller 0xffffff801674601e): Kernel trap at 0xffffff80166e3 329, type 13=general protection, registers: Panicked task 0xffffff95887aef38: 17 threads: pid 26756: codesign


iMac 27″, macOS 15.3

Posted on Mar 3, 2025 12:47 PM

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User profile for user: Tesserax
Tesserax
User level: Level 10
154,546 points

Mar 3, 2025 1:37 PM in response to theresalynn

Thanks for the full report.


Here are my observations/suggestions:

  • Launch Daemons
    • CleanMyMac - completely remove this app. We get numerous posts here where folks have this installed and find out that this app causes more issues than resolves them. macOS does NOT need any third-party "cleaning" apps.
  • Launch Agents
    • [Not Loaded] dummy.txt (Not signed - installed 2021-03-04) - No idea what this is.
  • Performance - Your Mac's SSD's read/write performance seems to be typical for this SSD. This alone does not necessary verify full drive health, but is one quick indicator, especially if these values are low. I would still recommend getting a hold of the DriveDX app to fully test your Mac's internal drive to rule out any potential issues. Even if it has good results, it is worth having in your troubleshooting "toolbox."
    • Write speed: 2097 MB/s
    • Read speed: 2747 MB/s
  • Clean up - I suggest that you follow the advise of removing anything found in this section of the report. Although, I don't expect doing so to be critical or would resolve the kernel panics.
  • Diagnostics information
    • Several of the kernel panics, ones I didn't address initially, indicate issues with using Adobe Photoshop.


Going a bit deeper in the Photoshop KPs:

What could cause these?

  • Software Issue (Most Likely)
    • A bug in Adobe Photoshop, especially if you recently updated it.
    • macOS compatibility issues—are you running a recent update?
    • Third-party plugins installed in Photoshop causing instability.
  • Hardware Issue (Less Likely)
    • The errors suggest memory-related failures. Running Apple Diagnostics could help detect RAM problems.
    • If Photoshop crashes while swapping memory, your SSD might have errors. Try running First Aid in Disk Utility. Although the report does not indicate that any Swap Memory is being used.
    • Overheating or power issues—if your Mac has thermal or power-related instability, it could lead to these panics.
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User profile for user: Tesserax
Tesserax
User level: Level 10
154,546 points

Mar 3, 2025 1:00 PM in response to theresalynn

Please provide the full report, not just the Diagnostics Information section.


The kernel panics you posted indicate potential issues related to the macOS indexing services (mds and mds_stores) and possible hardware-related faults.


Some Observations, based on the first three KPs in the report are:

Panics involving mds and mds_stores (Metadata Server Processes)

  • mds and mds_stores are processes responsible for Spotlight indexing.
  • A panic from these processes suggests Spotlight-related corruption, filesystem issues, or storage-related failures.


What some of these kernel traps may indicate:

  • General Protection Fault (type 13) (first panic)
    • Typically caused by invalid memory access, bad pointers, or corrupted memory structures ... but it could also be due to a bug in macOS or hardware instability (RAM, SSD, etc.).
    • Page Fault (type 14) (second and third panics)
      • Happens when the kernel tries to access memory that isn’t available. This can indicate RAM issues, SSD problems, or corrupted files.


Repeated Kernel Panics with kernel_task

  • The kernel_task panic suggests a deeper issue at the system level, possibly hardware-related.
  • Since it occurred multiple times, it could be:
    • A failing SSD (especially if it’s an older Mac or has heavy disk usage).
    • RAM corruption (bad memory modules).
    • Kernel extensions (kexts) causing issues.
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User profile for user: HWTech
HWTech
User level: Level 9
63,296 points

Mar 3, 2025 8:17 PM in response to theresalynn

I generally agree with most of @Tesserax's evaluation. CleanMyMac and that unknown Launch Agent make it hard to know if they are the cause or if a hardware issue is involved (or a file system issue).


Personally with all those different Kernel Panics, I lean more to bad or incompatible memory being the problem than the SSD being bad. If the memory is bad or incompatible, then it could corrupt the file system and cause random issues like we are seeing with all those different Kernel Panics. If memory is the problem, then even if you get rid of the bad or incompatible memory, it could still leave your current macOS installation broken from corrupted files and/or file system.


Unfortunately the Apple Diagnostics rarely detect issues. You can try creating & using a bootable MemTest86 USB stick which runs a much longer and thorough memory test. Just make sure to use the default MemTest86 settings since any modifications will likely make the test freeze the system. I've personally used MemTest86 on the 2019 Macs (even the iMac) so I know it will run fine with default MemTest86 settings.


You can use the downloaded MemTest86 .img file as a source for Etcher (Mac, Windows, Linux) to create the bootable MemTest86 USB stick.


DriveDx as suggested by @Tesserax will allow us to examine the SSD's health, although that SSD has very limited health information available.

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User profile for user: theresalynn
theresalynn Author
User level: Level 1
0 points

Mar 3, 2025 4:57 PM in response to Tesserax

This is so helpful, thank you for sharing your knowledge so generously. I appreciate it.


I will work through all of these suggestions. I do remember seeing KPs happen while using Photoshop (and Office for Mac) and wondered if that might be part of the problem. I will check for plugins and maybe just uninstall and reinstall the app.


You've given me a lot to work through, but I'll report back eventually. Thanks again :-)

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User profile for user: theresalynn
theresalynn Author
User level: Level 1
0 points

Mar 6, 2025 11:01 AM in response to theresalynn

Update. R.I.P. 2019 iMac. It either died on its own, or I broke it.


I worked through some of the suggestions from 3/3. Removed Clean My Mac and uninstalled Photoshop, making sure all plugins were also removed. I ran disk first aid, which turned up zero problems on my hard drive, so nothing it could repair. All through this process the computer would halt progress with one kp after another. Over 8, but I eventually lost count. I uninstalled all my Adobe software, the. decided to uninstall the Creative Cloud app and do a clean reinstall, but when I selected delete I got a dialog with an option to repair, so I thought I’d try that first. There was another kp right in the middle of that process, and this time when I restarted, after the Apple logo appeared the progress bar got to the halfway point and stopped. I let it sit for over an hour, but it never budged. I’ve tried starting recovery (cmd + r), changing startup disk to my bootable backup (which wasn’t listed as an option even though it’s connected), and variations on the recovery (opt + cmd + r and shift + opt + cmd + r), but no matter how far in the process I would get, it would get to the halfway point of progress bar and stick there. I’ll try getting it to a repair shop, but I’m worried that at this point that the machine is dead.


Thank you both for your help, I don’t expect more suggestions, but thought you might be curious to know what happened.

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User profile for user: theresalynn
theresalynn Author
User level: Level 1
0 points

Mar 3, 2025 1:06 PM in response to Tesserax

Thank you for the fast reply. I'm attaching the content of the complete report. The iMac is older - from 2019, though I bought it in early 2020.

EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-03-03 12:41:15 Download EtreCheckPro from https://etrecheck.com Runtime: 3:15 Performance: Excellent Problem: Computer is restarting Description: Kernel panics Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 40 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro Vega 48 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM2048L 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 0% used, 54.57 TB written, 100% health, 99 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (520.97 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.38 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.31 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (11.16 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.16 GB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 520.97 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.38 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.16 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk3s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple Keyboard USB 3.1 bus <Empty> Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Firewall: Blocked apps: None Stealth mode: Enabled System Software: macOS Sequoia 15.3.1 (24D70) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 200 Apple tasks [Running] 168 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 222 Apple tasks [Running] 204 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-02-03) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-02-19) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2024-10-05) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Loaded] com.linotype.FontExplorerX.securityhelper.plist (Linotype GmbH - installed 2020-11-19) Executable: /Library/PrivilegedHelperTools/com.linotype.FontExplorerX.securityhelper [Loaded] com.macpaw.CleanMyMac5.Agent.plist (MacPaw Inc. - installed 2025-02-03) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac5.Agent [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-02-05) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-02-05) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-10) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-02-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-01-17) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-02-19) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-02-20) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-19) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-02-05) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver [Not Loaded] dummy.txt (Not signed - installed 2021-03-04) [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-02-05) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-02-05) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-02-19) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-02-19) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.linotype.FontFolderProtector.plist (Not signed - installed 2025-02-05) Executable: /Applications/FontExplorer X Pro.app/Contents/Helpers/FontFolderProtector User Login Items: [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2025-01-19) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Running] CCC Dashboard (Bombich Software, Inc. - installed 2025-02-03) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Loaded] Dropbox (Dropbox, Inc. - installed 2025-02-18) Application /Applications/Dropbox.app [Not Loaded] AutoLaunchHelper (App Store - installed 2025-02-03) Modern Login Item /Applications/Notepad - Text Editor.app/Contents/Library/LoginItems/AutoLaunchHelper.app [Loaded] OneDrive (Microsoft Corporation - installed 2024-11-25) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-11-25) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-11-25) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2025-02-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 791 Apple apps 380 3rd party apps 200 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Widgets: [Not Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app QuickLook Previews: [Loaded] InDesign QuickLook Extension - /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) Audio Plug-ins: MSTeamsAudioDevice: 2024.28.00.50 (Microsoft Corporation - installed 2024-07-02) 3rd Party System settings: WacomCenter (Wacom Technology Corp. - installed 2023-08-04) WacomTablet (Wacom Technology Corp. - installed 2023-08-04) Backup: Time Machine information is limited without Full Disk Access 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.17 (1 min ago) 1.61 (5 min ago) 1.69 (15 min ago) Nominal I/O usage: 0.12 MB/s File system: 19.40 seconds Write speed: 2097 MB/s Read speed: 2747 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 30.14 % (Etresoft, Inc.) WindowServer 5.88 % (Apple) com.apple.WebKit.WebContent (2) 2.40 % (Apple) Safari 1.12 % (Apple) kernel_task 1.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.49 GB (Etresoft, Inc.) Console 849 MB (Apple) com.apple.WebKit.WebContent (2) 795 MB (Apple) Creative Cloud UI Helper (Renderer) 780 MB (Adobe Inc.) mds_stores 720 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) rapportd 3 MB / 1 MB (Apple) mDNSResponder 127 KB / 95 KB (Apple) apsd 5 KB / 12 KB (Apple) localizationswitcherd 0 B / 0 B (Apple) ManagedSettingsAgent 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Safari 1 (Apple) com.apple.WebKit.WebContent (2) 1 (Apple) bluetoothd 0 (Apple) runningboardd 0 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 17.42 GB Used RAM: 12.32 GB Cached files: 10.27 GB Available RAM: 27.68 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-01-19 Inkjet Extended Survey Program (5.7.0) 2025-01-19 Canon Wi-Fi Connection Assistant (1.6.0) 2025-01-30 GarageBand (10.4.12) 2025-02-03 macOS 15.3 (15.3) 2025-02-05 Microsoft AutoUpdate (4.77.24121924) 2025-02-05 Zoom Workplace (6.3.6.47101) 2025-02-11 Microsoft OneNote (16.94.25020927) 2025-02-11 Microsoft Word (16.94.25020927) 2025-02-13 Microsoft Excel (16.94.25020927) 2025-02-18 macOS 15.3.1 (15.3.1) 2025-02-26 Microsoft Outlook (16.94.25022327) 2025-02-28 XProtectCloudKitUpdate (5288) 2025-02-28 XProtectPlistConfigData (5288) 2025-02-28 Plain Text Editor (1.6.0) 2025-03-02 Microsoft PowerPoint (16.94.25020927) Clean up: ~/Library/LaunchAgents/com.linotype.FontFolderProtector.plist /Applications/FontExplorer X Pro.app/Contents/Helpers/FontFolderProtector Executable not found Diagnostics Information (past 60 days): 2025-03-03 11:58:56 Kernel Panic Details: panic(cpu 8 caller 0xffffff800694601e): Kernel trap at 0xffffff80068e3 329, type 13=general protection, registers: Panicked task 0xffffff9067bd9d60: 29 threads: pid 126: mds 2025-03-03 11:55:06 Kernel Panic Details: panic(cpu 6 caller 0xffffff801a74601e): Kernel trap at 0xffffff801a691 b73, type 14=page fault, registers: Panicked task 0xffffff8c12e5ab88: 21 threads: pid 309: mds_stores 2025-03-03 11:47:54 Kernel Panic (2 times) First occurrence: 2025-02-28 13:06:59 Details: panic(cpu 0 caller 0xffffff8011f4601e): Kernel trap at 0xffffff8011e91 b73, type 14=page fault, registers: Panicked task 0xffffff9adc1d5870: 269 threads: pid 0: kernel_task 2025-03-03 11:45:39 mdworker_shared - Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared Details: libsystem_c.dylib: abort() called 2025-03-03 11:33:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff801894601e): Kernel trap at 0xffffff80188e3 329, type 13=general protection, registers: Panicked task 0xffffff8bf6060b88: 2 threads: pid 1222: pmset 2025-03-03 10:43:10 Kernel Panic Details: panic(cpu 0 caller 0xffffff801094601e): Kernel trap at 0xffffff80108e3 329, type 13=general protection, registers: Panicked task 0xffffffa51951f870: 1 threads: pid 912: bspatch 2025-03-03 10:41:09 Kernel Panic (2 times) First occurrence: 2025-03-02 09:30:46 Details: panic(cpu 8 caller 0xffffff801174601e): Kernel trap at 0xffffff80116e3 329, type 13=general protection, registers: Panicked task 0xffffff95465549b0: 95 threads: pid 467: Adobe Photoshop 2025-03-03 10:39:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff8018cdff33): vm_page_queues_remove - bad pa ge q_state (0xffffff80479f7d48, 3) @vm_resident.c:9653 Panicked task 0xffffff9526375f38: 1 threads: pid 585: Adobe Photoshop 2025-03-02 09:36:00 apfsd - High CPU Use (4 times) First occurrence: 2025-02-28 14:53:10 Executable: /usr/libexec/apfsd 2025-03-02 00:00:44 Kernel Panic Details: panic(cpu 6 caller 0xffffff80031fe47e): Destroying previously destroye d lock 0xffffff9517a20908 @lock_rw.c:229 Panicked task 0xffffffa513338870: 269 threads: pid 0: kernel_task 2025-03-01 12:11:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff801bf4601e): Kernel trap at 0xffffff801bee3 329, type 13=general protection, registers: Panicked task 0xffffff905ec46870: 3 threads: pid 3291: mdworker_shared 2025-02-28 16:19:06 suggestd - High CPU Use (2 times) First occurrence: 2025-02-26 13:37:15 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-02-28 14:54:15 spotlightknowledged - High CPU Use (3 times) First occurrence: 2025-02-26 13:46:20 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-02-28 13:43:31 Kernel Panic Details: panic(cpu 0 caller 0xffffff800594601e): Kernel trap at 0xffffff80058e3 329, type 13=general protection, registers: Panicked task 0xffffffae5e4ba9b0: 24 threads: pid 1060: Mail 2025-02-28 12:45:53 Kernel Panic Details: panic(cpu 2 caller 0xffffff800fd4601e): Kernel trap at 0xffffff800fce3 329, type 13=general protection, registers: Panicked task 0xffffff9fcd4fe9b0: 14 threads: pid 310: mds_stores 2025-02-28 12:10:04 Kernel Panic Details: panic(cpu 4 caller 0xffffff800c54601e): Kernel trap at 0xffffff800c4c2 8c2, type 14=page fault, registers: Panicked task 0xffffffa02c7d84c0: 1 threads: pid 851: cupsd 2025-02-28 12:06:03 Kernel Panic Details: panic(cpu 2 caller 0xffffff801674601e): Kernel trap at 0xffffff80166e3 329, type 13=general protection, registers: Panicked task 0xffffff95887aef38: 17 threads: pid 26756: codesign End of report


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2019 iMac kernel panics

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