Airpods pro 2 disconnects regularly and don't pickup calls

Hello Team,


I am an xsmax user (18.3.1). I am facing issues related to airpods pro 2, it keeps on disconnecting on watching videos and moreover, it disconnects and doesn;t allow me to pickup calls but if I call the person its fine, i am able to hear and talk to them.


I am really irritated with this.


Troubleshooting i tried

Reset and airpods

forget and reconnected airpods

update ios..


I need a solution for this immediately...

(r******1@gmail.com)


[Edited by Moderator]


Posted on Mar 3, 2025 1:07 PM

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Mar 3, 2025 9:22 PM in response to ROSH4U

"Airpods pro 2 disconnects regularly and don't pickup calls: [...]Hello Team, I am an xsmax user (18.3.1). I am facing issues related to airpods pro 2, it keeps on disconnecting on watching videos and moreover, it disconnects and doesn;t allow me to pickup calls but if I call the person its fine, i am able to hear and talk to them. I am really irritated with this.[...]"

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Sorry to hear for the irritations. These are user-to-user forums. We are not Apple Team. We are just everyday users like yourself. So, when did this begin? Was it after this update?


Troubleshooting AirPods Connectivity:


A Few Thoughts to Try:


A. Start by wiggling it in your ear.


B. Charge these to 100%


C. Visit Apple Support links:


D. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


E. Clear Out Earwax:

Go Here: How to Clean your AirPods and EarPods - Apple Support


F. Enable: Automatic Ear Detection - Apple Support

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Airpods pro 2 disconnects regularly and don't pickup calls

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