Best Alternatives to TotalAV ?

When I started my TotalAV accounts (after a serious data breach and ID theft) it seemed a good deal for me. I spoke TO A PERSON and got a great deal: $39/year. But each year, worse to non-existent customer service. And the price auto-bumped up to $100+ , then $200 plus, and each time harder to reach them. They've now morphed into a model of Brutal-AI - no chat, no phone, no email link -- except finding it via an external-to-app google search. And, I was unable to cancel this round before the renewal after numerous tries. Links are HIDDEN and obfuscated under deep layers, and under 1984-bureaucrat bot-speak. There is a "Deactivate" but then also a "Cancel" but those don't really cancel your account. "Refund" is even more obscured. You have to find "Terminate" but that still didn't cancel my account. They charged me on an expired credit card - WHICH YOU ARE NOT ABLE TO DELETE. Entirely abusive business practice and, ironically, not Secure. So, any alternatives to TotalAV that do not- for one -disallow you from deleting your credit info and let you cancel at will ?

MacBook Air, macOS 15.3

Posted on Mar 4, 2025 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2025 6:15 AM

Your best alternative to any anti-virus application on the Mac is to trust the built-in macOS security mechanisms already designed into the operating system, and not install any anti-virus application at all. Microsoft did not write macOS and that alone eliminates the need for anti-virus in macOS.


macOS - Security - Apple


Apple Platform Security - Apple Support


Yes, you may get non-virus adware and malware, but it cannot infect the operating system since that is on a read-only, code-signed volume. If you do not download software with known ad/malware vectors such as from non-vendor, free software sites, clickbait sites, or Torrents, you will be at an advantage to avoid malware.


You never give anyone access to your Mac when you respond to some browser pop-up or email that sounds like they were legitimate Apple support. You need to contact Apple, as Apple will never reach out to you in this manner.


You use sufficiently large and complicated passwords for your Mac and iCloud access, and also on your network router and wireless SSID. This keeps that security door shut.

1 reply
Question marked as Top-ranking reply

Mar 4, 2025 6:15 AM in response to wilem258

Your best alternative to any anti-virus application on the Mac is to trust the built-in macOS security mechanisms already designed into the operating system, and not install any anti-virus application at all. Microsoft did not write macOS and that alone eliminates the need for anti-virus in macOS.


macOS - Security - Apple


Apple Platform Security - Apple Support


Yes, you may get non-virus adware and malware, but it cannot infect the operating system since that is on a read-only, code-signed volume. If you do not download software with known ad/malware vectors such as from non-vendor, free software sites, clickbait sites, or Torrents, you will be at an advantage to avoid malware.


You never give anyone access to your Mac when you respond to some browser pop-up or email that sounds like they were legitimate Apple support. You need to contact Apple, as Apple will never reach out to you in this manner.


You use sufficiently large and complicated passwords for your Mac and iCloud access, and also on your network router and wireless SSID. This keeps that security door shut.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Best Alternatives to TotalAV ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.