Macbook pro not charging

viridissima wrote:

My 13" MacBook Pro (A2338) has not been charging correctly for a few days now. I think it updated overnight to Sequoia 15.3.1 and I've been having this problem since.

I haven't used the original charger for months since the cord broke and I didn't have a spare USB-C to USB-C cord to replace it. Two days ago, the laptop ran out of battery and went into sleep mode, I tried to charge it as usual and it just wouldn't turn on until I tried the original AC adapter, which let me finally turn on the laptop but it still wouldn't charge beyond 1%.

I tried resetting the SMC/PRAM (both by just restarting the computer and by key combination) and it wouldn't budge. With other chargers it shows that it's plugged in but not charging. I run Apple Diagnostics and at first it showed a PPT021 code (battery charge level too low to complete the test).

So, I left it plugged in for a day and it finally reached 10% so I run Apple Diagnostics again with no problems found. Battery status is normal, health is 91%, so I first ruled out the battery being bad, but now I'm questioning it since it just won't charge beyond 12% and the charger I'm using is working perfectly with my other devices.

I'm not really sure what it could be, the only other options I have are leaving the laptop off and unplugged for a few days and then try to charge it again, or just bring it for service.

on an M-series mac...

SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies

then reboot as normal and compare yourresults.

so how are you charging it...?

If your Mac battery status is “Not Charging” - Apple Support

If your Mac battery status is “Not Charging” - Apple Support

If your MagSafe cable or power adapter isn't working

Unplug the power adapter from the wall, wait 60 seconds and then plug the adapter back in.

If your MagSafe cable or power adapter isn't working - Apple Support

Identify your Mac power adapter

Charging Essentials - Mac Accessories