How can i make Apple Turkiye give me my phone and rights?

sukru_ wrote:

40 days ago, my phone turned off by itself and I sent it to the technical service. I have not received any information about my phone for more than 32 days. although the legal limit is 20 days, they have not been able to solve my problem. I never get an answer. they are never interested, they say they will get back when I call and they do not get back. If it exceeds 10 days, it is written on their website that they give a replacement device for the repair process, but they do not give it. Apple Turkey is a terrible organization, I don't know how to get my rights back, I am incredibly frustrated.

Since this is a user to user forum I would contact Apple directly. Here's a link: Contact - Official Apple Support

You have posted to a user-to-user site. We are all users here......just like you. We have no say in what Apple's policies or decisions might be.

I can't think of any way that other users will be able to help you other than provide some suggestions like contacting Apple Support directly.