Money missing from my Apple Gift Card

Apple stole the money from my gift card. Nobody but me has the card and I have not given out any information. You are the only one other then me that has that information so one of your people stole my money. That's what I'm telling the fraud department of the local police


[Re-Titled by Moderator]

Posted on Mar 6, 2025 10:30 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2025 11:21 AM

If you purchased the gift card on a rack at the retailer, you were scammed right in that store and it is the retailer that failed to protect your purchase. The scammers grab a bunch of cards off the rack and write down the codes, they can replace the sticker with ones purchased on Amazon. After they put the cards back, they just have to wait for you to activate them through the check stand and then spend the balance before you get a chance to. The retailers know about the scams that happen in their stores, but some fail to protect their customers.


You did the right thing by contacting the police and I also recommend filing a report with the FTC and file a complaint with the retailer that sold you the card:

https://reportfraud.ftc.gov


In the future, only buy Gift Cards when they are secured behind a counter, or purchase them online at Apple.com.

2 replies
Question marked as Top-ranking reply

Mar 6, 2025 11:21 AM in response to tedwb0814

If you purchased the gift card on a rack at the retailer, you were scammed right in that store and it is the retailer that failed to protect your purchase. The scammers grab a bunch of cards off the rack and write down the codes, they can replace the sticker with ones purchased on Amazon. After they put the cards back, they just have to wait for you to activate them through the check stand and then spend the balance before you get a chance to. The retailers know about the scams that happen in their stores, but some fail to protect their customers.


You did the right thing by contacting the police and I also recommend filing a report with the FTC and file a complaint with the retailer that sold you the card:

https://reportfraud.ftc.gov


In the future, only buy Gift Cards when they are secured behind a counter, or purchase them online at Apple.com.

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Money missing from my Apple Gift Card

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