I created an account for use at a state government facility. We purchased an app in the app store, but were charged sales tax. As a government entity we are tax exempt. How can we either change our status or submit a tax free status form to Apple and be reimbursed for the prior tax charge?
iPad, iPadOS 17
Review the information provided here:
To place an order on behalf of a tax-exempt organization or individual, please call an Apple Store Specialist at 1‑800‑MY‑APPLE. You will need to provide proof of state tax-exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax-exempt certificate. Federal tax exemption certificates are not applicable.
Note, for corporate tax-exempt purchases, only corporate-issued credit cards for the applicable tax-exempt organization will be accepted as a method of payment (i.e., no cash, personal check, or personal credit cards will be accepted).
Payment, Financing, Refunds and VAT - Shopping Help - Education - Apple
Also check for special Government pricing and the support email addresses you can use for any further assistance as shown here:
government tax free status
