How to resolve 'Please contact iTunes' error when downloading apps from App Store?

Hi, I want to download apps from App Store but there asking for (please contact with Itune to complete this transaction) even I didn’t buy anything and I put my number and details but still it’s showing same message can you help me to solve this issue it will be real appreciated.



[Re-Titled by Moderator]

iPhone 11 Pro, iOS 18

Posted on Mar 7, 2025 3:45 AM

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Question marked as Top-ranking reply

Posted on Mar 7, 2025 6:32 AM

You are posting to a community forum where Apple users try to help other Apple users with technical questions. We do not have access to your account details do cannot help with this. Have you tried doing what thy suggested? Contacting iTunes? You can contact them here:


To contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from our expert Limnos here: iTunes support - Apple Community


1 reply
Question marked as Top-ranking reply

Mar 7, 2025 6:32 AM in response to olatunji265

You are posting to a community forum where Apple users try to help other Apple users with technical questions. We do not have access to your account details do cannot help with this. Have you tried doing what thy suggested? Contacting iTunes? You can contact them here:


To contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from our expert Limnos here: iTunes support - Apple Community


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How to resolve 'Please contact iTunes' error when downloading apps from App Store?

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