iPhone 15pro and 16pro cases
I bought from apple.com new cases for myself and my wife and they have not lasted a year. Is there someone I can contact about it?
iPhone 15 Pro, iOS 18
Question marked as
Do you have an Apple Store nearby? You can bring both of these iPhones & cases and speak with an Apple associate. If they determine that this issue is due to a manufacturing defect, you may get replacements for little or no cost to you.
Alternately, you can try contacting Apple Support directly to see if you can get this resolved. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.