iPhone frozen and locked.
I phone frozen and locked I can’t turn it on. Can someone please call me and help. Thanks.
iPhone 16 Pro Max, iOS 18
I phone frozen and locked I can’t turn it on. Can someone please call me and help. Thanks.
iPhone 16 Pro Max, iOS 18
This is a user to user online site. We cannot call you.
Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 10-20 seconds.)
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation. If the phone is still frozen after a few tries.......
2) There is likely a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Good luck
This is a user to user online site. We cannot call you.
Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 10-20 seconds.)
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation. If the phone is still frozen after a few tries.......
2) There is likely a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Good luck
iPhone frozen and locked.