Good day dear Apple I had a situation where I took a trial period in the app for 3 days, unsubscribed on the 3rd day, and yesterday I saw a message that they wanted to withdraw 35 dollars, and today at 2 am in Kyiv they wanted to withdraw again, what's the problem? I unsubscribed a long time ago?
[Re-Titled By Moderator]
iPhone 16
Managing auto-renewing subscriptions -
If you want to cancel a subscription from Apple - Apple Support
You might need to scroll down to find the Cancel Subscription button.
Scroll further down the link for instructions for non-Apple devices.
Things about subscriptions;
⁃ Deleting an app does not cancel the subscription.
⁃ A trial subscription must be canceled more than 24 hours before the renewal date or it may renew.
⁃ If you have used a free trial subscription previously for an app, you will usually be charged immediately for a paid subscription if you download the free trial again.
⁃ Many subscriptions are set to renew automatically until you cancel them.
⁃ If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.
⁃ If you don’t see Cancel Subscription, the subscription is canceled and won't renew.
⁃ An expiration date means the current subscription has been canceled but is available to use until that date.
⁃ Use Resubscribe/Renew if you change your mind about canceling the subscription.
About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
If all else fails, check out Apple Subscription Support for articles and contact options;
https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208
M1 Mac mini, macOS 15.3.1; Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2
Why am I still being charged for a subscription after unsubscribing?
