What to do if Apple Account and device is compromised?

My device was hacked and my secondary account was shared.


[Re-Titled By Moderator]

iPhone 14 Pro Max

Posted on Mar 9, 2025 8:18 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2025 9:27 PM

Re; My device was hacked and my secondary account was shared.


Commiserations on your situation! We are all Apple users, like yourself, in this community, so we may not have all the answers, Fortunately, Appe support provides lots of guidance in the articles below.


If you believe that your Apple account (Apple ID) has been compromised, change your password immediately.

See: Change your Apple Account password - Apple Support


See how to gain control of your Account.

If you think your Apple Account has been compromised - Apple Support


If your personal safety is at risk:

The Personal Safety User Guide - Apple Support may help:

(NB: There is a link to "Table of contents" at the top, to view topics, leading to detailed articles.


If you want to reach out to Apple Support: see how to:Contact Apple Support - Apple Support

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More useful articles from Apple Support:


Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Scroll to: "How to protect your Apple account and devices"i

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


How to: Get help with security issues - Apple Support


See how to: IIdentify legitimate emails from the App Store or iTunes Store - Apple Support


All the best ;-}

1 reply
Question marked as Top-ranking reply

Mar 10, 2025 9:27 PM in response to naif102

Re; My device was hacked and my secondary account was shared.


Commiserations on your situation! We are all Apple users, like yourself, in this community, so we may not have all the answers, Fortunately, Appe support provides lots of guidance in the articles below.


If you believe that your Apple account (Apple ID) has been compromised, change your password immediately.

See: Change your Apple Account password - Apple Support


See how to gain control of your Account.

If you think your Apple Account has been compromised - Apple Support


If your personal safety is at risk:

The Personal Safety User Guide - Apple Support may help:

(NB: There is a link to "Table of contents" at the top, to view topics, leading to detailed articles.


If you want to reach out to Apple Support: see how to:Contact Apple Support - Apple Support

-------------------------------------------------------------------------

More useful articles from Apple Support:


Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Scroll to: "How to protect your Apple account and devices"i

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


How to: Get help with security issues - Apple Support


See how to: IIdentify legitimate emails from the App Store or iTunes Store - Apple Support


All the best ;-}

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