Why is the App Store asking me to add a payment method to download free apps?

I have create my account and I want to download an app but they say I have to contact iTunes support



[Edited by Moderator]

iPhone 7, iOS 15

Posted on Mar 11, 2025 3:57 AM

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Question marked as Top-ranking reply

Posted on Mar 11, 2025 4:48 AM

The problem appears to be that you have not set up a payment method yet. Since most apps, even free ones, offer upgrades or pay and in app purchases, you must have a payment method on file. Instructions are below:


Add a payment method to your Apple Account - Apple Support


You can find accepted payment methods here:

Payment methods that you can use with your Apple Account - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 11, 2025 4:48 AM in response to mensah231

The problem appears to be that you have not set up a payment method yet. Since most apps, even free ones, offer upgrades or pay and in app purchases, you must have a payment method on file. Instructions are below:


Add a payment method to your Apple Account - Apple Support


You can find accepted payment methods here:

Payment methods that you can use with your Apple Account - Apple Support


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Why is the App Store asking me to add a payment method to download free apps?

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