iTunes Match not Syncing on iPad or iPhone 16 Pro

I’ve just taken out an iTunes Match subscription and have added a few albums to an empty library on a Windows PC, which came back saying that the albums were uploaded.

neither of my iOS devices are showing any of the iTunes Match albums at all.

I tried adding a bit more but am still not seeing anything beyond the usual U2 album.

Same account on all devices

Subscription is showing in Account settings on the iOS devices

iCloud Sync Music setting is on

Have tried removing the Music app and reinstalling on the iPad

Have tried rebooting the phone.

Any ideas what’s going on here? This just seems to not work!

iPhone 16 Pro, iOS 18

Posted on Mar 11, 2025 4:12 PM

Top-ranking reply

ministryotech Author

Level 1

22 points

Posted on Mar 12, 2025 8:10 AM

I FIXED IT!

In the Profile screen under the person icon in the Music app, under (I think) account settings there is an option to “Remove Device”

Some mixture of the following fixed both my devices:

Makes sure Music is turned on on iCloud sync
Go to the music app - Profile - Network Settings and click Remove Device
Close the music app
Go to settings - Account - Media & Purchases and Sign Out
Go to Settings - Apps - Music - Toggling Apple Music on or off here seems to help not sure which
Start the Music app and go to the Profile icon
You should be prompted to sign in to Media & Purchases
Close the Music app again
Go to Settings - Apps - Music
The elusive Sync Music toggle option is now there - hooray! Turn it on!
When prompted accept that your library will be deleted and synced down from the cloud
Start the music app again and play!

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iTunes Match not Syncing on iPad or iPhone 16 Pro

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