2693 Views 5 Replies Latest reply: Aug 29, 2010 6:56 PM by ErnieD1
Does your computer have all operating system updates?
Have you tried completely uninstalling iTunes and all related software, then reinstalling?
Follow all steps listed here for that:
I am using an Acer Aspire One 1633 and have not had a single problem with the iPhone 4. The only thing I found strange was that it did not see the iPhone 4 as a device in Windows Explorer until I took a picture with the iPhone 4 camera and then connected it to the Acer. When I did that, it installed the correct drivers and worked fine. Prior to that it was working fine for everything else thru iTunes v9.2 (music, apps, ringtones, etc.). The only initial change I made to the Acer was upgrading Windows 7 Starter to Home Premium. I have since upgraded the iPhone 4 to iOS 4.0.2 thru the Acer.
After reading several other threads in here, make sure you are using the usb cable that came with the phone, not a 3rd party cable of even a cable from another Apple product. I read that some people are having problems with that. Also, make sure you connect direct to a usb port on the Acer, not thru a hub.
Message was edited by: ErnieD1