How do I download apps from the App Store when it says to contact iTunes?

Please I am trying to download app buh they are telling me to contact iTunes


[Re-Titled By Moderator]

iPhone 6s Plus, iOS 15

Posted on Mar 13, 2025 12:28 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2025 5:57 AM

Then that is what you must do. To contact iTunes Support, do this:


1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community



1 reply
Question marked as Top-ranking reply

Mar 13, 2025 5:57 AM in response to antwi166

Then that is what you must do. To contact iTunes Support, do this:


1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community



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How do I download apps from the App Store when it says to contact iTunes?

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