push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

Hello,


Since the update to 18.3.2, the push function in Apple Mail no longer works. Neither on the iPhone nor on the iPad.

Push mail still works on devices with iOS 18.3.1. It's not optimal, but at least 90% of emails arrive via push.


With 18.3.2, maybe 10% of emails arrive via push. But it's totally unreliable.


I use Apple Mail and Fastmail.


I use Apple Mail and Fastmail. Both exhibit the same behavior.

iPhone 15 Pro Max, iOS 18

Posted on Mar 13, 2025 3:22 AM

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Posted on Mar 13, 2025 11:16 AM

Same problem. No push no notifications and that's across iCloud and exchange on iOS 18 32.

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Mar 15, 2025 11:47 AM in response to TheJYQ

Same here. I spoke with Apple Support and told them I suspect it was a bug in iOS 18.3.2 because of all the reports on the Internet. I also sent an email to Apple Product Feedback. Hopefully they’ll provide a fix before April’s iOS 18.4 update. Next time, I’ll wait for my iPhone to decide when it’s time to update.

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Mar 14, 2025 2:23 PM in response to TheJYQ

I’m experiencing the same problem on both the iPhone (16 pro max) and iPad Pro (M1). When I updated to 18.3.2, push email through iCloud was broken. I only use iCloud email. Now, I have to open the Mail app to prompt download of new messages. I had not experienced any issues prior to the update.

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Mar 17, 2025 4:30 AM in response to TheJYQ

Apple Support blatantly denied this issue existed on Friday (14th), and advised me to use another email client like Outlook if I weren't satisfied with the “rate of push” – and that “it takes as long as it takes for emails to arrive” – even though I said it is likely a iOS18.3.2 issue. Rolling back to iOS18.3.1 resolved the issue completely.



[Edited by Moderator]

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push mail iPhone/iPad OS18.3.2 - works unreliably and sometimes not at all

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