iPhone 15 in flight wifi Issues

I had issues connecting to the Delta Inflight WiFi with my iPhone 15 Pro on a recent trip. 3 of 4 flights I couldn’t connect when it appeared others on the plane were working just fine. I tried everything. I had a clue from a previous question on the subject.


if you go into the Settings -> General -> VPN and Device Management, under Restrictions and Proxies, I had Guardio Browsing Protection configured for DNS. I use Guardio to keep browsing and email clean, which affects the connection to Delta WiFi. Just change the DNS from Guardio Browsing Protection to Automatic and the WiFi connection worked fine following the instructions provided by Delta.


Note that I did turn off the Browsing Protection inside the Guardio app but that didn’t do the trick. I needed to turn it off in Settings as well. After my flight, I turned the Browsing Protection inside Guardio back on and it told me to update settings as well.


Also, if you don’t use Guardio and are having the same issue, see the previous question on the subject. I couldn’t update that question because the question was an old issue.

iPhone 15 Pro, 18

Posted on Mar 13, 2025 6:38 PM

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Posted on Mar 16, 2025 1:33 AM

Hi there, Sharon from Guardio here.


As mentioned, in-flight WiFi and other public networks often use internal DNS servers to manage services like captive pages or traffic payment. The solution you provided is indeed correct.


To clarify, the toggle in our Guardio app controls whether we block sites but doesn’t affect the actual DNS settings, which might be contributing to the issue.


We will forward this issue to our product team to see how we can further help on this topic.

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Question marked as Top-ranking reply

Mar 16, 2025 1:33 AM in response to JMHarms70

Hi there, Sharon from Guardio here.


As mentioned, in-flight WiFi and other public networks often use internal DNS servers to manage services like captive pages or traffic payment. The solution you provided is indeed correct.


To clarify, the toggle in our Guardio app controls whether we block sites but doesn’t affect the actual DNS settings, which might be contributing to the issue.


We will forward this issue to our product team to see how we can further help on this topic.

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iPhone 15 in flight wifi Issues

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