Why hasn't my refunded amount been credited to my account?

I have submitted a problem related to refund the status is showing that the amount is refunded but I haven’t got it in my account. What’s with this problem. I want you to solve it


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Mar 14, 2025 3:00 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2025 2:36 AM

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple Account balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods – It might take up to 30 days for the statement to show the refund. If you can check your card’s account online, you may see that the refund was made sooner. Contact your financial institution if you don't see the refund after 30 days.


M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Mar 15, 2025 2:36 AM in response to arman_ali22

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple Account balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods – It might take up to 30 days for the statement to show the refund. If you can check your card’s account online, you may see that the refund was made sooner. Contact your financial institution if you don't see the refund after 30 days.


M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

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Why hasn't my refunded amount been credited to my account?

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