rosaura165 wrote:
a friend borrowed me this mac and I turned it on and the voiceover was automatically on and the screen black. I turned off the voice over but the screen is still black. the screen-light is at its max and you can notice that but still, the screen is black...
if this is Intel you can Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
if no resolve
Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support
Plug in an external monitor and compare your results...this would be telling
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Let apple tell you what is wrong, go from there with the information
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support