Macbook pro sceen is black

a friend borrowed me this mac and I turned it on and the voiceover was automatically on and the screen black. I turned off the voice over but the screen is still black. the screen-light is at its max and you can notice that but still, the screen is black...

Posted on Mar 14, 2025 5:10 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2025 5:19 PM

rosaura165 wrote:

a friend borrowed me this mac and I turned it on and the voiceover was automatically on and the screen black. I turned off the voice over but the screen is still black. the screen-light is at its max and you can notice that but still, the screen is black...


if this is Intel you can Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


if no resolve

Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Plug in an external monitor and compare your results...this would be telling



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Let apple tell you what is wrong, go from there with the information


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support




2 replies
Question marked as Top-ranking reply

Mar 14, 2025 5:19 PM in response to rosaura165

rosaura165 wrote:

a friend borrowed me this mac and I turned it on and the voiceover was automatically on and the screen black. I turned off the voice over but the screen is still black. the screen-light is at its max and you can notice that but still, the screen is black...


if this is Intel you can Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


if no resolve

Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Plug in an external monitor and compare your results...this would be telling



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Let apple tell you what is wrong, go from there with the information


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support




Mar 14, 2025 5:27 PM in response to rosaura165

"Macbook pro sceen is black: a friend borrowed me this mac and I turned it on and the voiceover was automatically on and the screen black. I turned off the voice over but the screen is still black. the screen-light is at its max and you can notice that but still, the screen is black..."

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Black Mac Screen:

Swipe up on the trackpad, and see if you can open a new Desktop.

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Macbook pro sceen is black

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