How do I unlock Apple Cash Green Dot account?

My account is locked and Apple Cash has my funds on lock . Called specialist and got no legit reason account is on lock .I want to know why my money isn’t release to me



[Re-Titled by Moderator]

iPhone 15 Plus, iOS 18

Posted on Mar 15, 2025 7:20 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2025 7:50 AM

If it’s permanently locked, the bank’s investigation is over. You are probably in the process of being de-banked. Banks often refer to it as de-risking. De-banking is the closure of people's or organizations' bank accounts by banks that perceive the account holders to pose a financial, legal, regulatory, or reputational risk to the bank.


Banks do not have give a reason for closing and restricting an account. Several of the most common reasons are activities perceived to be money laundering, commercial use of the account, purchase of cryptocurrency or other cash equivalents, gambling and activities related to marijuana.


Banks are federally regulated by multiple agencies several times a year. If there are improprieties, regulators and auditors will find them.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com.


https://applecash.greendot.com/termsconditions/


For general information about prepaid accounts, visit cfpb.gov/prepaid. 

1 reply
Question marked as Top-ranking reply

Mar 15, 2025 7:50 AM in response to kimistry162

If it’s permanently locked, the bank’s investigation is over. You are probably in the process of being de-banked. Banks often refer to it as de-risking. De-banking is the closure of people's or organizations' bank accounts by banks that perceive the account holders to pose a financial, legal, regulatory, or reputational risk to the bank.


Banks do not have give a reason for closing and restricting an account. Several of the most common reasons are activities perceived to be money laundering, commercial use of the account, purchase of cryptocurrency or other cash equivalents, gambling and activities related to marijuana.


Banks are federally regulated by multiple agencies several times a year. If there are improprieties, regulators and auditors will find them.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com.


https://applecash.greendot.com/termsconditions/


For general information about prepaid accounts, visit cfpb.gov/prepaid. 

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How do I unlock Apple Cash Green Dot account?

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