I use Whatsapp on my iphone and Ipad and sometimes when there is a blip with the iPad i refresh it and a QR code appears which I can scan with the phone and the app works again But this is not working now and there is just a blank white screen on the Ipad Whatspp - the progress bar is there but nothing happens. Can anyone suggest a solution please. Many thanks
iPad mini 5, iPadOS 18
If the issue is not resolved by removing the app and removing any add-on VPN apps (as they can corrupt communications) and a restart and re-install of the app, contact the app vendor.
If the issue is not resolved by removing the app and removing any add-on VPN apps (as they can corrupt communications) and a restart and re-install of the app, contact the app vendor.
Asking for help here isn’t all that much better than shouting about something on a busy local street corner.
When seeking app help, it is usually far more appropriate to ask those that know the app best, that have access to the app servers, and that have the app source code for assistance: the app support team associated with the app.
That’s not us.
The app vendor can see into your account contact. We cannot.
As a suggested solution, if the app is as prone to issues and data loss and instabilities as you believe, and if you believe your messages will be lost if you simply reset a device, and if you are unwilling or unable to receive a response directly from the app vendor, then it is time to replace the app with one of the other fine choices available, such as Signal or iMessage.
Per Contact a third-party vendor - Apple Support: “The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer.”
Same for providing app feedback. Contact Meta WhatsApp.
Interesting
I’m just a bit concerned that removing the app will delete all the messages - although it is backed up . Also on the screen now is a full screen ad for Propayline ! I think Thetis a bug somewhere.
QR code not appearing on Whatsapp on iPad
