Iphone not using default payment method?

So on my Apple ID Payment & Shipping list I have 3 payment methods, one mastercard and two online payment system (Think about something like paypal).


I have my mastercard at the very bottom and the online payment system (Indonesia's Gopay) at the very top, and thus the default, it even says "Gopay" on the Apple ID screen next to Payment & Shipping.


But when I try to buy an in-app purchase via Apple pay it charges my card instead, I have enough funds in my Gopay and this is a first too, I've already used Gopay for in-app purchases a few months back and it correctly charged my Gopay, so why is it not working now?


Haven't tinkered with my settings or updated IOS, it just randomly stopped using the correct payment method.

iPhone 12 Pro Max, iOS 16

Posted on Mar 16, 2025 1:56 AM

Reply
7 replies

Mar 16, 2025 4:04 AM in response to ValKuchiki

Thank you for the additional information. When you set default payment method through Payment & shipping, that’s your Apple Account cards. The card at the top is the default for Apple Account which includes iTunes, App Store etc.


The free standing Wallet app can set a separate default card by moving (press and holding) a card to front position. Default can also be set in Settings app in Wallet & Apple Pay.


GoPay is not a bank, but a FinTech (financial technology company) and in most countries have to partner with a bank to offer their services.


Here are the accepted payment methods for use with Apple Account in Indonesia.


Indonesia

  • DANA
  • ShopeePay
  • Most credit and debit cards
  • Apple Account balance (from adding funds)
  • GoPay


Payment methods that you can use with your Apple Account - Apple Support


You’ll need to reach out to Apple Support to resolve this issue.


Contact Apple for support and service - Apple Support


Official Apple Support


Live Chat with an Apple Advisor in Messages



Mar 16, 2025 3:35 AM in response to Jeff Donald

I'm living in Indonesia, and yes I have GoPay as my default payment method in my Apple ID, however I don't have any cards set up in my wallet.


And unless I am misunderstanding terminology, in which case just ignore this, GoPay isn't really a "Card" like a Visa or Mastercard, it's closer to something like Paypal, which I am able to add as a payment method through the Payment & Shipping screen in Apple ID.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone not using default payment method?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.