My iPad is undergoing an update and it’s not charging

I was trying to charge my iPad to where it would meet the standards for the update but it won’t charge what should I do I’ve tried multiple chargers and still it won’t work.

iPad

Posted on Mar 16, 2025 5:52 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2025 6:21 AM

Connect your iPad to a USB charging cable (preferably the cable that came with your iPad). Then plug the cable into one of these power sources:

  • A USB power adapter that’s plugged into a working wall outlet. It's best to use the USB power adapter that came with your iPad. Learn more about Apple USB power adapters.
  • A USB port that supports USB 2 or later, on a computer that’s on and not in sleep mode.
  • A powered USB hub, docking station, or other Apple-certified accessory.


  • Use a different power adapter or a different charging cable.
  • Make sure that your iPad isn't too hot or too cold. Learn about keeping your iPad within acceptable operating temperatures.
  • Force restart your iPad: 
    • For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your iPad restarts.

For an iPad with a Home button: Press and hold both the top (or side) button and the Home button until you see the Apple logo.


If your iPad is still not charging, please Contact - Official Apple Support to set up hardware service for your iPad

1 reply
Question marked as Top-ranking reply

Mar 16, 2025 6:21 AM in response to seanie272

Connect your iPad to a USB charging cable (preferably the cable that came with your iPad). Then plug the cable into one of these power sources:

  • A USB power adapter that’s plugged into a working wall outlet. It's best to use the USB power adapter that came with your iPad. Learn more about Apple USB power adapters.
  • A USB port that supports USB 2 or later, on a computer that’s on and not in sleep mode.
  • A powered USB hub, docking station, or other Apple-certified accessory.


  • Use a different power adapter or a different charging cable.
  • Make sure that your iPad isn't too hot or too cold. Learn about keeping your iPad within acceptable operating temperatures.
  • Force restart your iPad: 
    • For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your iPad restarts.

For an iPad with a Home button: Press and hold both the top (or side) button and the Home button until you see the Apple logo.


If your iPad is still not charging, please Contact - Official Apple Support to set up hardware service for your iPad

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My iPad is undergoing an update and it’s not charging

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