could i change the colour of my phone

If you bought it directly from Apple, you have 14 days to return it for a refund and get something else. If you bought it somewhere else, ask the retailer what their return policy is.

Otherwise, just get a case in whatever color you want.

KiltedTim wrote:

The 14 day return policy is no questions asked. The reason for return doesn't matter as long as the device is not damaged.

Oh that’s cool! Thank you for the info.

The 14 day return policy is no questions asked. The reason for return doesn't matter as long as the device is not damaged.

Hello!

I don’t think you can just willy nilly swap out an iPhone just because you don’t like the color. Not if there’s nothing wrong with the iPhone, and you can’t claim warranty on it for some defect. I can’t see anyone letting you do that, unless you have a good friend who owns a phone store or something.

The one of the goals of Apple Retail is great customer service and great customer experiences, which encompasses returns. Apple wants happy customers, and if a color change makes a customer happy and within company guidelines, then by all means make the customer happy. 😃

Jeff Donald wrote:

The one of the goals of Apple Retail is great customer service and great customer experiences, which encompasses returns. Apple wants happy customers, and if a color change makes a customer happy and within company guidelines, then by all means make the customer happy. 😃

Quite understandable. Now, just out of curiosity, did you notice a lot of “color change returns” in your career? Unless you can’t say.

Yes, I can speak to your question. It’s fairly rare, but did happen. In the early days stores would keep their open box items and one a month or so have an open box sale. Apple halted that 5 or 6 months before the very first iPhones went on sale. Apple then established the online refurbished store.

Back then the return policy was 30 days, which was customary for all retailers. Colors were limited and at best you had black (gray?) and white to choose from.

Returning for color choices increased when the range of colors expanded from just two options. The 5c in 2013 marked the real turning point.

You could return a perfect iPhone just because you don’t like the color?

Interesting. Thanks for sharing!

You’re welcome!